Refund Policy
This Refund Policy outlines the terms under which DefendaCore Inc. accepts returns, cancellations, and issues refunds. By purchasing our products or services, you agree to the conditions described below.
1. Eligibility for Refunds
Refunds are available for products and services purchased directly from DefendaCore Inc. within 14 days of the original transaction. To qualify, the product or service must be unused, unactivated, or demonstrably defective.
2. Non-Refundable Items
Certain items are non-refundable, including but not limited to: customized solutions, subscription renewals, promotional offers, and services already rendered. Digital downloads and licenses activated cannot be refunded.
3. Process for Requesting a Refund
To request a refund, customers must contact our support team at info@defendacore.com with proof of purchase and a detailed explanation of the issue. Refund requests will be reviewed within 7 business days.
4. Partial Refunds
In certain cases, partial refunds may be granted if the product or service has been partially used or activated. The amount refunded will be determined based on usage and service delivery costs.
5. Refund Method
Approved refunds will be processed to the original payment method used during purchase. Depending on your financial institution, refunds may take 5–10 business days to appear in your account.
6. Cancellations
Customers may cancel subscriptions or services by contacting our support team prior to the renewal date. Cancellations made after renewal will not be eligible for refunds.
7. Exceptions
Refunds may be denied if misuse, negligence, or violation of our Terms & Conditions is determined. DefendaCore reserves the right to refuse refunds in cases of fraudulent activity.
8. Updates to Refund Policy
DefendaCore Inc. reserves the right to update or modify this Refund Policy at any time without prior notice. Continued use of our products and services constitutes acceptance of the revised terms.
9. Contact Information
For questions regarding this Refund Policy, please contact us:
Email: info@defendacore.com
Phone (USA): +1-844-682-3452